Effectively prepare and plan field personnel schedules.
Discover how intelligent scheduling saves time and money.
View field technician, inspector and driver activity and work order status in the blink of an eye.
With Praxedo’s new SmartScheduler module, it will only take schedulers a few seconds to optimise their field technicians’ schedules to minimise the distance they travel.> Find out more about Praxedo SmartScheduler
Dispatchers can simply drag and drop to move work orders, change the schedule, and allocate jobs to other workers.
Dispatchers can check the efficiency of schedules by displaying them on the map. If modifications are needed, update them with just one click directly from the map.> Find out more about map-assisted scheduling
Dispatchers can easily adjust schedules to meet the customers’ time constraints, in addition to observing the skills defined for field technicians.
With just one click, dispatchers can schedule or discard a selection of work orders.
Link several teammates to a work order and monitor each field resources’ working time.
Automate the scheduling process for recurrent work orders at the customer, site or equipment level.> Automate scheduling of recurring work orders
Dispatchers can perform searches using advanced filters and save them to create indicators specific to the activity.
Monitor technicians, inspectors or drivers in the field, at a glance.
Locate field resources’ activities using their mobile devices’ GPS.
Using the Praxedo built-in connectors, GPS positions transmitted by tracking devices are uploaded directly to the Praxedo account so the dispatcher always knows where resources are located.> Find out more about global positioning features.
Identify stops associated with work order schedules and non-work-related stoppages.
Identify routes at a glance and manage emergencies in real time
With the real-time reporting features, dispatchers know at all times if field personnel are available, on the move, or dealing with a service call. They also know if field personnel are ahead or behind on their schedule for the day.> Find out more about real-time activity reporting
At any time, dispatchers can identify the field resource who is nearest to an emergency location, immediately available, and has the required skills to handle the service call. The dispatcher can then allocate a work order.
With Praxedo Cockpit, operations managers can track their service indicators pro-actively and take corrective actions.> Find out more about Praxedo Cockpit
With the Praxedo Analytics module, dispatchers can monitor and analyze KPIs in real time.> Find out more about Praxedo Analytics
Dispatchers can use the activity report to analyze field workers’ working time.