Praxedo positioned as a Niche Player in the 2020 Gartner Magic Quadrant for Field Service Management, making it four years in a row!10 July 2020
Each year since 2016, Praxedo has been positioned as a Niche Player in the Gartner Magic Quadrant for Field Service Management, and the 2020* edition continues this tradition.
Praxedo has further consolidated its leadership position in the French market for service management software by reaching the important threshold of 10 million Euros in annual revenue. At the same time, Praxedo is once again named among the world’s best players in field service management.
Annually, the Gartner Magic Quadrant analyzes the global market for service management software. Each provider is judged according to its ability to execute and completeness of vision.
An ability to effectively deploy the solution to customers
Praxedo has the ability to effectively deploy its service management solution to new customers. This strength is clearly illustrated by the many testimonials presented on the company’s website. Praxedo also sets itself apart from its competitors by its low cost of deployment.
New features and enhanced connectivity
Praxedo has improved the planning interface, enhanced functionality with a contract management module, and developed a complete connector for Salesforce CRM. The company has also shown that Praxedo can be adapted to the specific customer context. What’s more, for the telecoms sector, the company has implemented a Praxedo2Praxedo connector to ensure standardized and simple communication between a prime contractor and its multiple subcontractors.
“ We offer a SaaS solution which is enhanced each year with new functionality resulting from the uses of our customers, », says Jean de Broissia, co-founder and CEO of Praxedo.
“To achieve this, we continually invest in R&D. That’s why we have doubled our development team in less than two years. This allows us to move the platform up market with new features geared towards large accounts. And, beyond software, we also provide them with strategic thinking about their organizational methods. In my opinion, driving positive change for our customers is the overarching purpose of a tool like Praxedo.”
* Gartner, “Magic Quadrant for Field Service Management”, Jim Robinson and Naved Rashid, July 6, 2020.
Founded in 2005 by Jean de Broissia and Pierre Lavigne, Praxedo specializes in software for field services organization with mobile workforces (e.g., technicians, auditors, and inspectors). Its software-as-a-service (SaaS) platform optimizes work order management, including dispatching, schedule optimization, real-time reporting, and parts monitoring.
Praxedo has more than 800 clients of all sizes and in all sectors. The leading field service management solution provider in France, Praxedo is actively growing its international presence particularly in Germany, Spain, Portugal, and Canada.
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